DLAN Helped Make the Invictus Games a Safe and Successful Event

Toronto, ON — Nov. 1, 2017— With 550 participants from 17 nations competing in 12 sports across multiple venues, 75,000 attendees, and 1,662 volunteers, the Invictus Games Toronto 2017 had a very unique set of event management needs. BCG donated a hosted DisasterLAN (DLAN) Incident Management System to provide all the tools needed for situational awareness, resource management, reporting, and notifications throughout the game and in return were provided Proud Supporter status.

"Having the support of BCG and their partner FutureShield through the provision of the DLAN System for the Invictus Games was instrumental in the successful operations of the Invictus Games Main Operations Centre. The DLAN system was easy to use and allowed us to track activities and issues across the Games theatre and to communicate with our workforce out at venues, all key in operating a successful Games." - Dena Coward, Chief Operating Officer.

BCG and their Canadian partner FutureShield also provided all implementation services and training for the Invictus Game team. Tools such as DLAN’s Status Boards, and GIS provided visual situational awareness to event coordinators, creating a common operating picture for event management. With DLAN the Invictus Games team was able to monitor potential threats, as well as manage all routine event activities. The system was used for daily venue reporting and notifying volunteers via Email and text messaging. Considering the high profile of both guests and athletes attending the games, Invictus Operations took advantage of privacy features for locking down of sensitive information ensuring that safety could be maintained.

“Participating in the Invictus Games by providing the DLAN incident management system allowed us to be a part of the inspirational and rewarding week of competition” says Cynthia Weeden, President of FutureShield. With our experience providing a similar system for the Pan American/Parapan Am Games, we were able to assist the Invictus team in preparing for and managing this world-class event from an operational perspective. From my personal perspective my greatest joy came from joining in Games Activities as a guest, providing event tickets to military families, and seeing it all come together smoothly and successfully.“

About the Invictus Games Toront 2017

The Invictus Games use the power of adaptive sport to help wounded warriors on their journey to recovery. Established by Prince Harry, the inaugural Invictus Games took place in London, England, in September 2014; the second, and equally successful, Games took place in Orlando, Florida, in May 2016. The Invictus Games Toronto 2017 Organizing Committee was tasked with planning and executing a Games that featured more than 550 competitors from 17 nations participating in 12 adaptive sports. The Invictus Games Toronto 2017 were funded by the Government of Canada, Province of Ontario, City of Toronto as well as Presenting Partner Jaguar Land Rover and other partners and sponsors.

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